New HelpDesk Available
June 25th, 2009
I have fully integrated the Trellis Desk software into our design to use as our support system. The link to the helpdesk can be found on our Support page or by going here. You will need to register a separate account to use it, but that should be relatively painless.
It is highly recommended that you seek support for your hosting through our new helpdesk. Support tickets will now take a priority over forum support.
You can also find a handy knowledge base at our new helpdesk.
"At HostWoot, it's FREE, FAST, RELIABLE, NO DOWNTIME, and most of all, people here are very FRIENDLY and SUPPORTIVE."
Fast and Friendly Support
We have three different administrators, all on at different times, so that there is almost always someone available to help. Our staff are always willing to help and will ensure that your problems are fixed.
cPanel and WHM
cPanel is the ultimate in hosting control panels. From cPanel you can control just about everything for your account. WHM allows resellers to manage all of the accounts under them, as well as use some advanced features not seen in cPanel.
RVSkins and Softaculous
RVSkins makes the cPanel experience even more positive. With a sleek professional design and new features such as multi-lingual support, this is a must have. Softaculous makes installing scripts onto your hosting account even easier. Install around 100 popular scripts by just filling out one small page of information.